![]() If yours is one of them, then ATMs may not be your best choice. Your own bank will also levy a fee and this is where you need to be careful because some banks (especially those in the US and UK) have very high fees for foreign withdrawals. The owner of the ATM will levy one fee - so long as it's a bank-owned ATM, that charge won't be significant. However, you also have to look at what the bank charges. I HIGHLY recommend Happy Shuttle for their safe, reliable, flexible and low cost transport accomodations.Answer: The best available exchange rate is obtained by withdrawing pesos from your own bank account via ATM. The shuttle arrived on time and was extremely clean, well sanitized and the driver was very friendly and accomodating. Happy Shuttle graciously accomodated our last minute revised pick up location with no problem, fuss, or extra charge. Upon arrival and again on departure, we had to change the pick up location because of port closures r/t to the hurricane. I must say, they exceeded our expectations! We rented a round trip private shuttle to and from the Cancun aiport to a hotel pier near Puerto Juarez. I read the reviews about Happy Shuttle and selected them based on the reviews. We wanted private tranporation, that was COVID-19 "safe" and reliable for women traveling together. On 8/18, 2021, I traveled to Isla Mujeres with two of my girlfriends and needed transportation from the airport to a Cancun port where our hotel was to provide a catamaran from a designated Canaun port to our resort on Isla Mujueres. Roger Cupul | Reservations Manager on behalf of Micaela Gomez (COO). Same as other tourist companies, prices have been adjusted since the beginning of 2023 and are directly related to economic inflation (gas, maintenance expenses, etc). Different from those waiting at the curbsides that are ready for last-minute customers willing to pay double or triple our price. Our company has affordable prices because we do not pay high concessions fees to the Airport, Hotels, and public areas. With all due respect claiming you will post negative reviews because you couldn't get a roundtrip free ride is considered blackmail and we are sorry we couldn't reach your expectations. Traffic becomes a challenge to get to the customers and sometimes exceeds the waiting times that started in June 2022 and remain until these days.Įdgar was willing to help with a discounted price because of the last experience trying to come up with a positive solution, however, you declined it because you wanted a roundtrip free ride. We work under airport regulations where our drivers await on the road outside the airport until they are called by our Airport Representatives who coordinate along with our dispatch asking drivers to come inside the airport boarding platforms when customers have made contact with our representatives. Traffic to Cancun International Airport and surrounding areas have become difficult for all vehicle users (including locals and travelers who rented cars) caused of the works at the Airport entrance and road renovations. ![]() We are sincerely sorry we did not meet your expectations on your last trip (October 2022). Too bad that I have use yall for 5 to 6 times the last 6 months. I’m moving on and finding another company that cares for the customer. When I called y’all say there is traffic and I understand since I live in Cancun and they are fixing the roads to the airport.then they say they are inspecting our vans and license. If they are saying that there is a huge issue with y’all. The staff at the airport was getting yelled at and even the workers at that work for the airport said you might want to book another service. I called when they told me it was going to be 45 mins for a van. Last time I was there they had 4 families waiting for van for over a hour and other people came up and was put in a van that was there for 8 mins. Edger even said I’m trying to blackmail him by asking for the owner. Lol reviews hurt worse than just speaking to the person. ![]() ![]() I asked for the owner and he said that’s not going to happen. ![]() I talked to the manager Edger and he does not care about the customers.I told him I’m going to write the review and he said okay. Today when I called it went up another 1%. I have used this company since October 2022. ![]()
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